| 1 Policy aims at assisting the organization to deliver services to meet the needs and expectations of the …………...of the organization. |
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| 2 Policies are plans in that they are general statements or understandings that guide or …………………………... thinking in decision making. |
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| 3 The objectives of an organisation are related to the input-conversion-output ……………………… |
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| 4 …………………………... which is the most common pedagogical tool in business policy – provides illustrations of real-life business strategy formulation and implementation. |
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| 5 The study of business policy should enable a student to develop analytical ability and use it to ……………………………. the situation in a given case or incident. |
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| 6 Experience has shown that managers, specially in the area of long-range planning, have to work with incomplete ………………………… |
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| 7 …………………………. are the end results of planned activity, they state what is to be accomplished by when and should be quantified if possible. |
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| 8 …………………... strategy is the approach taken by a functional area to achieve corporate and business unit objectives and strategies by maximising resource productivity. |
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| 9 A …………………………... of strategy is the grouping of strategy types by level in the organisation. |
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| 10 Strategy implementation is the process by which strategies and policies are put into action through the development of programs, ………………... and procedures. |
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| 11 The management is responsible for developing and approving major comprehensive …………………………policies. |
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| 12 Middle managers usually establish less critical policies relating to the operation of their sub unit. |
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| 13 Many professionally managed companies acknowledge the fact that it is necessary to have policies in all the major ……………………. areas of management. |
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| 14 Policies cut across all ………………………………... areas of the organistion |
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| 15 ……………………. policy is another area in which management can affect the financing structure of the company and examine whether changing dividend policy could perhaps add value. |
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| 16 Objectives and policy together provide… guidelines for the operations and management of organisation. |
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| 17 An explicit statement of objectives may assist ………………………………….. and reduce misunderstandings, and provide more meaningful criteria for evaluating organizational perfromance. |
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| 18 The choice of objectives is an essential part of the ……………….process including future courses of action. |
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| 19 Competencies are special qualities possessed by an ……………………. that make them withstand the pressures of competition in the marketplace. |
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| 20 Many organisations achieve strategic success by building distinctive …………………………………. around the critical success factors. |
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